Microsoft has recently released the Beta version of System Center Service Manager 2012. In this series we’re focusing on all of the installation and configuration steps you’ll need to go through to successfully get your Service Manager 2012 up and running. In previous parts in this series we covered:
- Part 1: The complete installation walk-through of the Service Management Server installation
- Part 2: How to install and configure the Data Warehouse Server
In today’s Part 3 of the series we’ll focus on configuring the System Center Configuration Manager, which is a fairly simple process. In the upcoming parts of the series we’ll cover:
- Part 5: Active Directory Connector Configuration
- Part 6: Self-Service Portal Installation
Step 1: From the Service Manager console, select Create Connectors wizard and chooseCreate a Configuration Manager Connector.
Figure 1: Create Connectors Wizard in SCCM Step 2: Once you’re in the connector wizard, click Next to start the process.
Figure 2: Creating a new connector in SCCM
Step 3: Enter a Name and Description for this connector. In our scenario we’ve made it simple, the name is SCCM2012 Connector and the description simply states Pulls information from SCCM2012.
Figure 3: Enter a name and description for the connector
Step 4: Select the System Center Configuration Manager 2012 Connector ConfigurationManagement Pack from the dropdown and click Next to continue.
Figure 4: Select a management pack where this connector will be stored
Step 5: Next, enter all of the required information; by default, this will be the service account that is used during the setup of the System Center Configuration Manager installation.
Figure 5: SCCM account information
Step 6: Enter the Database Server name and, Database Name, Test Connection and click Next to continue (Figure 6). You can also click on Test Connection to see if your connection to the server was successful (Figure 7).
Figure 6: Connect to System Center Configuration Manager Database
Figure 7: Test Connection successful
Step 7: Select the SCCM collections from which you want to synchronize data into the Service Manager’s CMDB. In our scenario, we select all collections and click Next to continue. 
Figure 8: SCCM Collections to synchronize
Step 8: Select a schedule for synchronization; in our scenario we’ll choose every day at 6 AM.
Figure 9: Creating a schedule for synchronization Step 9: Review your connector settings and click Create to confirm
Figure 10: Confirm your connector settings Congratulations! Your System Center Configuration Manager connector wizard completed successfully. You can click Close to exit the wizard.
Figure 11: System Center Configuration Manager connector setup completed
Conclusion
Now that your System Center Configuration Manager is connected to your System Manager it will feed important data into your CMDB simplifying the management of objects and data in your Service Desk application.
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